Frequently Asked Questions
Where is your product made?
Made in the USA!
What are the gowns made of that makes them so comfortable?
Our Plain Jane gowns are 92% soft modal cotton and 8% spandex to give it that little stretch it needs. Our Cloudy Stripe Gown is the exception-that one is made out of 70% Bamboo 30% Organic Cotton.
How do I care for my gown, will it shrink?
Machine wash cold, tumble dry low-medium heat. We wanted to make these gowns not only soft and comfy-but durable enough for a little one to play in. All of the fabric is pre-shrunk! So as long as the care label is followed you should have minimal shrinking.
We are sure you will be satisfied with your Plain Jane gown, however if you are not pleased let us know and we will be happy to address your concerns. We check every Plain Jane gown thoroughly before it is shipped to you. Only unworn/unwashed items, within 15 days of the date your item was delivered can be exchanged only. Return shipping is the responsibility of the buyer.
What is the shipping process?
All items take only 24 hours to process (excluding weekends and holidays). Once the items are processed they are shipped first class mail which usually takes 3-4 business days to get to you. If you have not received an email, be sure to check your spam folder.
Do you ship internationally?
Absolutely! Currently we are shipping to Canada, Australia, and most European countries. Shipping costs will be different for each area, rates apply at checkout. Feel free to contact us via email if you have any specific requests or questions about these rates.
For any additional questions, or to say hi please free to email us at: firstname.lastname@example.org